Jochy Reyes is passionate about with working with teams and loves the challenges of a fast-paced and dynamic working environment.
Jochy's technical background, start-up exposure and delivery experience makes her highly relatable to software delivery teams.
She is a mentor, coach & leads teams to help them work towards becoming high performing, self-managing.

Jochy values fun, gamification and authenticity at work and always looks for new and creative ways to improve engagement and performance.

At the core of Agile was the attempt to strip away the traditional hierarchical structures in order to empower people and help teams to succeed. However, just because some job titles and line management lines may have gone: power, rank and privilege can still stalk these organisations in many guises causing confusion, conflict and potentially toxic environments. Some might argue, that even with all the best intentions in the world, what we have actually created is a "Lord of the Flies" situation where that flat heirarchy and "empowerment" has actually stripped the support structures away from people who needed them most (such as minority groups, gender, race). Has "better ways of working" actually propelled us backwards? Have we forgotten to support and nurture the "people and interactions" piece with our focus on stripped down process? Or has helped shine a light on issues long covered up by making them more visible but we now have to find out new ways to approach power, rank and privilege in our modern environment. 

In this session we will explore this usually avoided topic in the modern Australian Workplace (and within the Agile community) using an organisation and relationship systems coaching (ORSC) approach where we can start to reveal a system to itself and then start to use the natural intelligence and creativity within the group to help address this difficult but fundamental issue.

About Stephen Callaghan
Stephen is an Enterprise Coach, Trainer and Consultant with a passion for building outstanding teams across the globe. Any advice and theory I bring is backed up by extensive real lived knowledge of both the highs and the lows gained in over 30 years of international experience.
My consulting practice offers a blend of scaled agile consulting (SAFe - ICAgile), distributed working training (Collaboration Superpowers) and team centred coaching (ICF ORSC - Organisational Relationship Systems Coaching). 

About Christiane Anderson
Christiane is an Enterprise Coach, a Business Agility/Agile Fundamentals Trainer, a Remote Working Practices Facilitator as well as a Co-Founder of People Over Process. 

To learn more, visit http://peopleoverprocess.com.au

About Gus Irisa
Gus is an ICAgile Certified Professional Enterprise Agile Coach (ICP-ENT), Certified Professional Coaching Agile Transformations (ICP-CAT), SAFe 5 Program Consultant (SPC), Certified Jira Project Administrator, and Jira Agile Development.

Donna Spencer is a product designer at MakerX. She has extensive experience in user experience, service design, workshop facilitation and information architecture. She has worked in government, education, with startups and much more.

Donna is a regular conference and meetup speaker, article author and has written 5 UX-related books. She was the founder of UX Australia and ran it for 9 years. She sews, weaves and knits, and is currently renovating an old house. Her cats are known around the world as they like to ‘contribute’ to all presentations and meetings.

Learn how to run a workshop to build a collective vision of a team's dream workplace and then reveal their current state and collective agency to create their dream. This workshop was designed to help teams in their early forming stages, but can be used at any time that they are missing the spark and energy to work better together. 

The workshop uses a tool from Organization Relationship Systems Coaching (ORSC)  called Informal Constellation. This tool is one of my favorite tools that I often design into various coaching situations. ORSC works with teams as a whole and seeks to improve the intelligence of the collective or system by revealing what is not seen.

This workshop works well as a precursor to creating a social contract, team agreement, team charter, or designed team alliance DTA (an ORSC tool ).

You will learn how to run the workshop by doing it. This workshop is a cut down version of the actual workshop that I use with teams.

David Williams loves the work he does helping individuals, teams and organizations improve their performance by revealing how the work and human systems are working and then coaching, teaching, mentoring and sometimes doing it with them.

He is always learning, practicing and enjoying applying his experience and knowledge, in particular, with his current focus on Kanban and Organization Relationship System Coaching (ORSC).

You can find Dave on a Tuesday morning hosting the Melbourne Lean Coffee Meetup and in the evening at various Agile and related meetups hosted in Melbourne.

Every Agile team these days seems to be up to their eyes in numbers - the scrum master can reel off the team’s velocity, cycle time, throughput and average happiness rating off the top of their head. Many of these are said to reflect how productive a team can be. How we reconcile these measures with a team's psychological safety can lead to marked differences in team performance.

In this discussion group we’ll discuss one seemingly simple question - what metrics can be used to capture motivation? Drawing on the experiences from the group and sharing horror stories about the team health check surveys that we’ve all been asked to fill in (there’s only so many ratings on a scale of 1-5 that one person can give), we’ll move past velocity and dive deeper on how to measure psychological safety, why psychological safety can lead to leaner teams with less waste, and finally how we can act on these numbers to make a different to teams after we've measured them.

Charlotte McKinnon is a Senior Product Analyst with REA Group.  She has worked with scrum teams of all shapes and sizes, specialising in Salesforce CRM implementation programs. Charlotte has a keen interest in creating data-informed products and finding ways to improve team culture.

We are experiencing a tech talent shortage in Australia, which is set to intensify. Onboarding new people into our industry is an important part of addressing the shortage. Designing and running great programs for graduates and career switchers isn't easy though. Some organisations already have progressive programs, while many are still working out where to start. And everybody has a role to play - especially the team members who are providing the mentoring and coaching day by day.

This session is a "bookend" to Pete's session at LAST Conf in Nov 2022. The insights from the session were combined with work being undertaken by RMIT FORWARD (Centre for Future Skills and Workforce Transformation) who are exploring this space and are seeking to create a shared resource for our community. This session will be a playback of what was learned and developed from the audience participation at LAST Conf, as well as valuable information on how to access and use what they have come up with!

Pete Cohen is a Development Partner at RMIT FORWARD and a Consultant with Vibrance Partners.  Pete works with teams and large groups to tackle corporate challenges, raise social awareness and build capability for the future. He draws upon a background in psychology, communication, music, business and technology to lead and marshal people from different functions, disciplines, organisations and sectors to work together on projects with a common purpose.  

Agile coaches are often asked "what outcomes do you deliver?". This session will ensure you have a compelling answer and a framework to measure and monitor the impact of the agile coaching service.

Join Niall to discover a systematic approach to designing enablement measures for agile coaching. This system can be utilised back in your organisation to refine and update post the workshop.
Niall will introduce the 5 focus areas for agility enablement teams to address in order to maximise the returns on invested effort:

1. The Leader's Mindset
2. System Visibility
3. Value Delivery
4. Delivering Change
5. Enablement Team Responsiveness

Niall McShane is the founder and Managing Director of Source Agility as well as the internationally recognised author of “Responsive Agile Coaching-how to accelerate your coaching outcomes with meaningful conversations”.

Niall is a coach at heart and throughout his career has applied coaching in many situations; sports, life, leadership and for the last 12 years, agile and ways to work.

There are two consistent themes in all of the coaching Niall has delivered over the years; performance (getting the outcome) and growth (getting better). These two elements are central to his life and work at Source. His overarching vision for the future of work (and his motivation for founding Source) involves enabling organisations to get work done through the application of ways of working that promote tolerance, kindness and patience for fellow workers.

Ahh, that thorny problem, how do we place the right 'bets' on the right ideas that have the best chance of become winning products? As a lifelong learner, I'm propelled by searching for tools and techniques to support my continuous improvement journey. 

I've long been a fan of the Google Design Sprint.  Over the past couple of years, I've become more familiar with Pretotyping, Alberto Savoia's technique to ensure you're 'building the right it before you build it right'.

Recently I've been incorporating pretotyping into design sprints, resulting in even more focus on validating an idea and determining how likely a product is to succeed. Doing so requires higher order facilitation skills and additional pre-planning. However, in the sessions I've run to date, the addition of pretotyping has resulted in the testing increments more tightly aligned to areas of concern. This means potential blockers ie sprint goals or potential 'how-might-we' HMW statements can be effectively tested and real data gained, rather than just more internal opinion. 

This approach is potentially of interest to people in organisations that have difficulty getting product to market; find it hard to align on common business goals; or who are looking for an additional evidence-gathering approach to support effective decision-making in product development.

Penelope Barr is a globally-recognised, award-winning innovator, entrepreneur and technologist. Her work has been recognised with Innovation and Technology awards in 6 countries.   Penelope speaks startup & big end of town, & is energised by helping solve complex problems to meet 21st century challenges. 20+ years in global digital and technology roles, building products, leading teams and managing large transformational change programs means Penelope brings a wealth of experience to the conversation.  Penelope’s career began in marketing. These skills have supported her digital, strategy, communications and product development career; largely in technology domains.  Penelope coaches individuals, teams and organisations in lean start-up, google design sprints & a full kitbag of tools & techniques, across a wide breadth of start-ups, not-for-profits and corporates. She’s known for strong facilitation and training skills and engages with energy and enthusiasm.  Penelope has great fun creating and transforming ideas into great products or businesses; and working with teams to help connect people with purpose to find fulfilment everyday. 

Have you ever felt frustrated when you cannot influence change?

Have you felt you tried your very best but things don’t seem to improve?

If any of the above resonate, this talk will unlock a new perspective for you!

Using a Systems lens to understand a complex system can be a game changer for teams, leaders and coaches. A Systems perspective will shed light on the ‘unseen’, ‘untouched’ or ‘ignored’ parts of a system, without which any system-level action would be ineffective over the longer term.

Inspired by Donella Meadows 'Dancing with Systems’ and ‘Leverage Points’,  this talk will help you look through the Systems lens and use it in your everyday work. It's for everyone - from a novice to a seasoned Systems Thinker – we will explore the concepts together and identify various ways to put them into practice. Don’t be surprised if you realize you have been using Systems Thinking concepts already!

Ruma Dak is a Passionate Agilist who delights in coaching and empowering people, teams, leaders and systems to achieve self-direction, self-management and maintain high adaptability to change. When working with teams, she focuses on building a collaborative culture along with high levels of trust and safety. When coaching individuals, her purpose is to 'help others help themselves'.

She combines Lean & Agile Principles, Systems Thinking, Design Thinking with the right balance of coaching, mentoring, and teaching in her approach. She is also an ICF Accredited Coach,  Certified Organisational Coach and a Positive Psychology Practitioner and uses the skills to enhance her unique working style!

The people in our teams have extraordinarily potential. As leaders, how can we help our amazing people realise that potential (not just become aware of it, but also step into manifesting it), reaping benefits to both business and people?

I'll tell a couple of stories of realising potential, including one from our Culture Amp Engineering internship program, and will describe some techniques leaders can use when trying to maximise the potential of people in their team.

Paul Hughes has been leading software teams for over 20 years, which is a surprising journey for a software developer who was adamant he never wanted to get into leadership. After coming through some health challenges early in his career, Paul discovered a passion for helping people thrive at work and has spent the last decade intentionally focused on the kind of leadership and culture that enables people to flourish while achieving amazing things. Paul is the Director of Engineering Enablement at Culture Amp, and when he’s not at work you’ll find him spending lots of time with his wife and two teenage girls, undertaking some kind of physically challenging activity, or in the early hours of the morning chipping away at his book “Love Your Team” that explores the importance of love in leadership.

If you change the way you look at someone, you can change the way they feel about themselves. 

We live in a world where leaders are predominantly disconnected from their employees. 75% of people left their jobs because of their manager, not the position itself (Gallup).

This talk is an opportunity to hear how to show up differently for people, how to become a truly relatable leader who facilitates the trajectory and wellbeing of others, not just through what you say, but through your mode of being.

Through adopting simple practices, we can instill a new level of calm confidence in others, enabling people to reach heights they never thought possible.

Ruth Farenga who will join us live from the UK, helps leaders create a calm, collaborative and productive workplace through executive coaching and facilitation.

Ruth is the author of a new book, Next Level Leadership: nine lessons from Conscious Leaders which is published by Rethink Press on 28th September 2022.

Benjamin Taylor offers five practices to build more Effective Organisations, built up from a base of multiple theories and over twenty-five years of practice, particularly in public service transformation, including introducing agile service transformation in public services.

The practices offer the potential to influence motivation, results, and evolving purpose will help beginners and battle-hardened veterans alike.

In this session, he will introduce :

• ways to work towards productive conversations
• ways to enhance clarity (of roles, tasks, programmes, relationships)
• ways to build triple loop learning
• ways to shape passionate culture
• and ways to shape good and clear intent.

These practices provide powerful organisational development interventions which really make a difference, and which, collectively, support lean, agile, and systems thinking in organisations of any kind.

Benjamin will be joining us live from the UK.

Why the PO role must transcend its humble Agile beginnings

As the Covid-19 pandemic moves into a new phase, companies are increasingly encouraging staff to return to physical offices, a hybrid mode of working is beginning to emerge. It's not like pre-pandemic distributed working but it's not fully remote either and we have come to the realisation that scrum events such as sprint reviews and daily standups need deliberate design and a rethink to factor in timezones and team context. In this session, we will explore how to apply scrum in a hybrid remote working world.

Key Take-aways:

• What to consider when applying scrum in a hybrid way of working
• Discussion on fit-for-purpose Agile Coaching approach in hybrid working
• Practical application of the scrum guide
  

About our Presenters:

Stephanie Ireland is an experienced Agile Delivery Leader, Facilitator & Coach who has worked across a range of industries and roles. She is passionate about successful project and product delivery, data driven decision making, building high performing teams, ensuring quality, as well as identifying and inspiring Agility change agents within Organisations.

With a passion for all things Product and Technology, Charlotte Bian has led impactful initiatives or built scalable products in organisations across a variety of industries, such as: Airline, Government, Financial Institutes, Pharmaceutical, gaming, insurance in the past 9 years. Charlotte has been wearing different hats during her career- Scrum Master, Product Owner, Delivery Lead, Coach and Product Management.

Shelvia, Mei-Ling and Chris take an unaccredited peek at the most significant data project in Victoria for the past 2.5 years.

Join us as we survey the data and data disciplines that drove Victoria's covid response, and the effects when it stopped

Shelvia Loveridge and Mei-Ling Cadle are both Co-founders and Directors of MAEV&Co.
Together, they bring  decades of data experience to business and digital transformation projects. 

Chris Asistio has a lifetime of experience with all things Data and Analytics. He has over 11 years experience with Telstra, currently as a Data Science Chapter Lead.

Many coaches and scrum masters are concerned with developing and maintaining a high performing team. They often intervene when the team is not operating optimally by focusing on improving workflow strategies, increasing trust or psychological safety, and improving motivation. While these factors are important, a poorly designed team will never achieve greatness. This is where a knowledge of and expertise in structural coaching becomes a critical skill set. This session will introduce a model of structural coaching and provide opportunities for practice within the session.

About Josephine Palermo 
I help business leaders change processes, tools, people, and culture to achieve bigger dreams in their business. Together we find untapped potential in people and systems, freeing up resources that can be used to help businesses grow and thrive. The results are more time for business owners and managers, more value to customers, and more engaged staff.

Disciplined Agile (DA) is an agnostic, hybrid tool kit that binds many proven Agile, Lean, and conventional approaches together, allowing teams and organisations to choose their way of working (WoW). Because contexts differ for different teams and organisations, DA gives a team the opportunity of choice. This interactive session will cover a short overview of Disciplined agile toolkit and what makes the toolkit unique. In this session, attendees will get an introduction to agile, the freedom that Disciplined Agile offers and how they can begin their Disciplined Agile journey.

Pete Omotosho is an experienced Agile Coach, Trainer, and Consultant who understands the complex challenges facing contemporary organisations. He works with enterprises to co-create change and brings the best of Agile and Lean methods to clients. Pete has over 20 years of proven professional experience in Energy, Telecommunications, Information Technology, Financial Services, Education, Government, Consulting, Not-For-Profit and Manufacturing sectors.
Pete is passionate about mentoring, coaching, and working with new and existing agile teams, growing teams to maturity, and liaising with non-agile domains within enterprises in order to embrace agile processes.

Pete is the founder of Pete Lauren Consulting, an organisation sold out to solving business problems and imparting knowledge, enabling customers to thrive through innovative advisory solutions. Pete is passionate about developing the agile practice in Africa and he is actively working towards achieving this goal. Pete is a vibrant member of the Agile community both in Australia and Africa as a whole.

Data mesh, first defined by Zhamak Dehghani, is a powerful new approach to delivering value from data in organisations. Data mesh aims to move beyond traditional centralised data systems to bring data and processing capability to the people who need it and use it.

In this workshop, Ned and David from Thoughtworks, will introduce the core elements of data mesh from a LAST perspective - wastes addressed, building blocks of the mesh that create agility, and techniques to tune the system - followed by Q&A discussion.


Ned Letcher
Ned is a data specialist who has worked across a range of industries as a data scientist, data engineer, and software engineer. He has experience applying supervised and unsupervised machine learning, natural language processing, data visualisation, and dashboarding frameworks to business challenges and opportunities. Ned has used these experiences to develop strategies for making effective use of data and for identifying and framing the business value of data analytics and data science projects. 

David Colls 
David is an innovative technology leader, with over 20 years’ experience leading the strategic and technical delivery of data and AI, digital strategy and change solutions. David combines diverse experience delivering complex technology solutions with his passion for customer outcomes to develop high performing teams capable of solving our clients’ complex problems. 

As a Director of the Data and AI Practice at Thoughtworks, David oversees all facets of developing Data and AI capabilities service offerings. David’s technical background is in developing simulation software for training and manufacturing.

The future of business and product development is community-led. The trajectories of companies are increasingly being dictated by the communities they cultivate and the people they connect.

Barry will discuss:

• What is a Community-Led Business?

• Why Does Community Matter to Succeed in Business?

• How can you participate in this collaborative future?

Barry O’Reilly is an entrepreneur, business advisor and author who has pioneered the intersection of business model innovation, product development, organizational design, and culture transformation.

Barry is the co-founder of Nobody Studios, a crowd-infused, high-velocity venture studio with the mission to create 100 compelling companies over the next 5 years.

Barry is author of two international bestsellers, Unlearn: Let Go of Past Success to Achieve Extraordinary Results, and Lean Enterprise: How High Performance Organizations Innovate at Scale—part of the Eric Ries series, and a HBR must read for CEOs and business leaders. He writes for The Economist, and is faculty at Singularity University.

It’s been 4 years since I began managing MYOB's innovative DevelopHer program and throughout this time there has been some valuable lessons that have helped accelerate a deeper understanding of how to support and grow females in software development. Join me as I share 4 game changing lessons that have contributed to the success of our DevelopHer program. 

Lessons learnt: 
 

• Let go of the “software developer” persona: to make a world of change and live in true diversity we need to be pushing the dial around what it means to be software developer, especially for a women. 
• Raising a developer takes a village, regardless of whether you are female or male: When the community is strong, inclusivity is heightened, when inclusivity is high, we increase the chance that a women will stay in our field. 
• Be mindful of Glue work; often women get tasked with the organising, the administration, the pulling people together, the performance conversations and while you may think that your female colleague will be a "natural" in this, you may be robbing them from gaining growth in the field that they’re interested in and that is, coding. 
• Be aware of the stigma of a female software developer and the burden that it holds.

About Chanh

Chanh is Program Advisor for MYOB's Graduate Program, The Future Makers Academy and Developer Program.

Darren will show us how he makes use of data analytics tools to give the Aboriginal people the skills to to govern the collection, ownership and application of data about Indigenous communities, peoples, lands, and resources. This concept of Indigenous Data Sovereignty  promotes the rights of Indigenous nations over data about them, regardless of where it is held and by whom.

Darren is a Badimia man from Yamatji country in the mid-west of Western Australia. He is the Director at Notitia Consulting, a leading data analytics & digital transformation firm that solves real world problems by building conceptual information models that align any analytical output to the right user. This is an extension of commonly used information access models, and they feed this into any of their outputs. 

Lean branding is a lite, user centric approach to branding perfect for startups and agile environments. Is formulated from the product strategy perspective, includes audience resonance tests and allows room to grow and evolve as the product and industry changes.

In this session, Pilar will take us through the lean branding methodology that she has stress tested in startups all over the world.

Pilar is a product and strategy designer with Everest Engineering. She is passionate about solving problems, designing great experiences, making technology more human and inventing the future.  Pilar has worked in a wide range of design projects across industries and countries for the last 20 years. Before joining Everest as Director of Design, she spent 4 years building innovative startups across Australia and Asia as a part of BCG Digital Ventures.

In an ideal world a product team (engineers, product & design) would be involved in Discovery, Describe, Design, Develop & Deploy (5Ds) efforts to get their product to their customer. But it's not easy to fit it all in. And it's harder in a large organisation.
I'll share what that approach and framework is and how to get started if you're not there today. I've got experience doing team change using this approach. I'll share my experiences of moving teams to better flow for continuous discovery and customer input within their delivery sprints.
You'll walk away with some tips on how to hear from your customer on a more regular basis than you do today, hopefully help you shift from feeling like a feature factory, and feel more empowered to create value for your customers :-)

Liz Blink is a Lead Product Manager at Cogent.
Liz needs to chat with other product managers to stay sane! She founded the Product Anonymous community to create an opportunity for Melbourne folk to get together and discuss product management topics and meet others in the industry – or related industries like UX.

A born and bred academic who asks why at every opportunity. Liz has fallen in love with product management because it challenges the individual in the role and the company when they choose the right individual. It is neither a place for complacency or acceptance. It is a place for dreaming the dream and understanding where the day-to-day can take you… and then it is rising above and asking for the dream anyway.

Kanban principles have been applied to IT and software development for some time. What happens when finance, IT, legal, sales, marketing and others want to gain benefits from applying kanban, too. Dan will share some experiences and give practical ideas that can be applied when all parts of a business want to start using kanban.

You can preview free content available on Dan's site here: https://evogility.com.au/content/

Daniel Ploeg is the first Australian to become an Accredited Kanban Consultant (AKC) and Accredited Kanban Trainer (AKT). As such, he is passionate about helping teams become “Fit for Purpose” using Kanban to help them. Helping the teams unburden themselves from being overloaded with work as well as helping managers make better commitments and expectations is part of what he does. 

Contrary to popular belief, many organizations do not exist. Or rather, to the extent that they claim to exist, they are “Organizations in Name, Convenience Only” (or OiNCOs for short). 

Organization requires two key ingredients: people and purpose. Everything else is either a more advanced version of those key ingredients or fluff. OiNCOs are big on fluff. They have the outward appearance of organization — the company name, the flashy website, fancy office, etc. They even have the people (in the sense that people continue to show up because it’s the most convenient thing to do). But the second key ingredient, purpose, is missing!

Organizations stop existing and become OiNCOs when they forget to create purpose. 

Your organization might be an OiNCO if it:

• Ravenously consumes labor but spreads it haphazardly across unconnected targets.

• Encourages overcommitment and multitasking while impoverishing attention.

• Defaults to short term fixes, without investment in sustainment.

• Prioritizes profit alone, instead of balancing it with other concerns.

While OiNCOs are self-destructive and unsustainable, the path to recovery is surprisingly accessible. All it takes to turn an OiNCO back into an organization is for two or more people, whoever and wherever they are, to get together and start creating a little bit more purpose, every day.

In this participatory experience, strategy educator and principal consultant Ben Mosior will introduce you to Wardley Mapping, a visual conversation starter that just about anyone can use to start creating renewed purpose.

What we will cover:

• The what and why of organization

• What makes something purposeful (or not)

• Diagnosing purpose problems with a Wardley Map

• What to do about it?

• Purposeful transitions and a theory of change

Ben Mosior is a curator of strange and interesting methods for people who give a damn. He integrates transition design, systems modeling, and conditions-consequences philosophy into powerful, practical approaches to change management and strategy. He also facilitates decision- and sense-making experiences for teams, with an eye towards situational awareness and collective knowledge creation. Outside of his organizational work, he operates the leading web resource for Wardley Mapping and develops courses and content to uplift new practitioners. You can find him on Twitter @HiredThought.

We love getting customer feedback – and there are sometimes we don’t love getting customer feedback! Dipa Rao will share her experiences of dealing with both solicited AND unsolicited customer feedback. 

Dipa will discuss:

• setting the right expectations for getting feedback
• how to manage responses
• how to prepare for managing everything that comes your way including HiPPOs & distressed customers!

About Dipa
Dipa currently works at Australia Post as Product Experience Manager. Once called the 'Queen of Surveys', a title she relishes and strives to live up to, she's worked as a BA, Iteration Manager and Agile Coach through her career. She got a taste for product management during her consultant days in 2016 and hasn't looked back since. Her previous job saw her sift through tonnes of positive, negative, overwhelming, alarming and in equal measure, hilarious customer feedback where customers sometimes advocated for her sacking. Luckily, she doesn't always act on customer feedback, and neither should you. 

Dipa is passionate about gender and equity, and you will occasionally find her tweeting about it. Alternately you'll find her in a nursery or Bunnings. She is currently a plant collector and a wood-working enthusiast, two hobbies that - oh look! - come together to make a self fulfilling positive loop.

Twitter: @dipanjali

Sensei Shingo will be joining from Japan for a session where he will cover topics from the famed Toyota Production System with knowledge gained from his many years working for Toyota. These will be drawn from:

• Genchi Genbutsu, Gembaism
• Built in Quality
• Total Participation (Kaizen)
• Toyota culture
• Leading by example.

There will also be a chance to have Q&A with Sensei Shingo.

He will also cover what he is doing with the NK (Norman Bodek & Kazuyoshi Hisano) Institute of Human Advancement.

Ritsuo Shingo graduated from Waseda University, considered one of Japan’s “Ivy League” schools, with a degree in law in 1970, and joined Toyota Motors right after graduation.

After more than ten years working in various positions at Toyota in Japan, Mr. Shingo was transferred to Detroit, Michigan, USA, where he worked as a purchasing manager for a few years. He was then asked to help with the startup of the Toyota plant in Georgetown, Kentucky, USA.

After a few years in Kentucky, Mr. Shingo helped with the startup of the Toyota plant in the United Kingdom. 

Later, he joined the China office in Japan where he worked on setting up potential ventures in China. In 1990, he was appointed president of Toyota’s joint venture operation in Chengdu, Sichuan Province.  After three years he moved to Beijing to join Toyota’s China office.

Two years later, Mr. Shingo was appointed president of Hino Motors in China, including the joint venture production facility in Guangzhou, China.

Mr. Shingo’s final assignment in China was president of the Toyota Research and Service Center, also located in Guangzhou.

He is currently leading the Institute of Management Improvement founded by his father TPS pioneer Dr Shigeo Shingo and works with the NK Institute of Human Advancement.

Developed by Ani, PIPOW is a framework for communicating project issues to clients and stakeholders.

PIPOW is an onomatopoeic, action-packed acronym designed to help you be the superhero (problem solver) who defeats the villain (the issue)!

The PIPOW framework can also help when:

• writing emails to communicate an issue
• detailing current project problems in a status report
• documenting risk and issues in your RAID log
• structuring the order of how you will speak about a problem in a meeting, especially a status/WIP or steering committee meeting
• breaking down a complex issue and brainstorming what you need to communicate
• collaboratively workshopping a complex issue with your project team and/or stakeholders and agree a plan to move forward.

Read more about Ani's PIPOW Framework here.

Ani Møllek is the Executive Director of Delivery at Merkle Australia (rebranded from Isobar Aust). 
Since building her first website in the 90's, Ani has over 20 years’ experience delivering digital projects, from large corporate platforms to business transformation to mobile apps to marketing campaigns. Ani's specialty is the intersection of design, technology, agile and lean ways of working, and organisational culture.

Personal agility allows us to easily and consciously respond to change in a direction of intention.

This session is especially beneficial for trail blazing leaders and aspiring leaders within an agile organisation, including people leaders, managers and coaches of agile teams/organisations.

Joining us from New Zealand, Cheryl will provide us with an overview of the six skills required to be a personal agility practitioner.

Cheryl Tansey is the Founder of the Personal Agility Collective and the Chief Innovator at the Ministry of People.

As an international agility coach, leading teams across eleven countries, Cheryl brings a unique perspective to change and transformation. From Canadian tech start-ups to Singapore’s largest mining company, Cheryl’s focus is in supporting leaders to align their operational, digital and cultural strategies. 

Join Adel in this presentation about her approach to authoring Job Architectures at Zendesk Engineering. Adel will explain how creating a true job architecture includes the whole professional person i.e the technical requirements as well as  human attributes such as communication skills, relationships and empathy. 

Job Architectures should have a general section that applies to all jobs and then a specific section for each job level. The general sections are those attributes that all employees at any level are expected to demonstrate whereas the specific job level sections describe the technical expectations at that level.

Adel will explain how good job architectures include all the attributes that management value and factor when considering a person for promotion.

There will be opportunities for questions throughout the session and an open discussion at the end. 

Adel Smee is an Engineering Manager at Zendesk.

For the last four years at Zendesk, Adel has led innovation projects across a variety of technologies. Adel's career in tech started with teaching people to code, before she decided to break out and get paid to do it commercially at a startup, followed by Lonely Planet and now at Zendesk. 

Ever wondered where to start with an agile transformation? Sometimes we don't know where to start or how to help teams move through their transformation journey. This approach to transformation helps teams learn practices and move up through levels of fluency. Based on the concept of video games, the team is in full control of their journey at each level and as they develop fluency they move through the levels. The approach focuses not only on practice mechanics but also helps teams understand the behaviors associated with each practice. Good fun for teams and creates a proactive coaching approach for transformation leaders. 

Teri Christian is the president and founder of Digital Solutions, a digital marketing company with a singular mission: to create market leaders. Outdated management approaches view employees as cogs in a machine, conducting simple, repetitive tasks to contribute to a greater whole. This model no longer suffices in an Industry 4.0 economy in which organizations must be flexible enough to keep up with the latest digital advancements and adapt to rapidly changing customer needs. Instead, Teri has conceived of a new management approach, the Digital Operating Model, in which organizations can harness their collective talent and focus on adaptability, innovation, and relationship-building as the cornerstones of management to establish themselves as market leaders. At the core of this model is the inherent need to create diverse, equitable environments in which high-performing teams can flourish.