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John M. Bernard. 20 April

Results Mapping -- Making Sense Out of Your Measures

Complimentary for Clubhouse Season 2 Members. 
Visit your Members area for the Coupon Code.

This Workshop is a follow up to John's Talk in March 2021 on The Strange Connection Between Order and Freedom (NOT a prerequisite for this Workshop!)
To access the recording for his talk please log-in or Join the Clubhouse here Member Archive/Library.

One of the more complex things organizations do is try to figure out what to measure. It's not that hard -- until of course you are actually trying to do it. Results Mapping is a structured methodology that will help you design measures that make sense.

In this workshop you will learn the methodology and start the process going from goals to outcome measures to core processes to process measures.

What gets measured, gets done!

John M. Bernard started in the Lean world before the term Lean was coined. In 1981 the U.S. company he was at started studying the Japanese, and John went on to write highly respected books on Lean's application for both business and government. Business at the Speed of Now became an immediate bestseller and his book Government That Works, The Results Revolution in the States is issued to every new governor in the U.S.